Please visit our partnering agency TPCOS and the Local Management Entity in your area.
In 2003, Top Priority Care Services began as an agency that purposed to serve only two clients. From that arrangement, other needs have been observed and humbly served. Through continued growth, this service and profession has afforded us the opportunity to meet consumers and their families who have overcome some of life�s greatest challenges. As Professional Service Providers, we understand that we are called to serve our clientele and their families as guided by the code of ethics; and the integrity of knowing that the service and care of our consumers must be our �Top Priority�.
Top Priority Care Services offers a variety of services to individuals who have developmental disabilities, behavioral problems and mental health issues. The main goal of this agency is to provide one-on-one services to our consumers that will help build skills and manage symptoms, while improving their quality of life.
The North Carolina Department of Health and Human Services Division of Mental Health Services (NCDHHS/DMHS) is the governing body that regulates all mental health agencies in the State. The NCDHHS/DMHS established Person Centered Thinking (PCT) as the framework for which all Community Support Services are established. Therefore, Top Priority Care Services adapts the PCT model to develop therapeutic interventions in order to provide supports and assistance to the populations served.
Treatment plans are developed based on information provided directly by the consumer. This information is gathered through an in-take, which includes an interview with the consumer that reveals pertinent information used to create the Person Centered Treatment Plan. Top Priority Care Services utilizes the information received from the in-take to help the consumer develop specific goals that will assist the individual in managing symptoms and building skills that provide alternative behaviors and positive outcomes.
Top Priority Care Services offers the following services:
Assertive Community Treatment Team (ACTT)
ACTT is a comprehensive and integrated variety of services for consumers who have complex needs. Our goal is to keep consumers out of the hospital and to support their recovery from mental illness. Our services fit consumers’ goals and needs. This service is offered to adults. Currently offered in Forsyth, Stokes and Davie counties.
Case Management
Case Management services offers linking, arranging, coordinating and referral services to community resources. This service begins our Continuum of Care and is available for adults, adolescents and children.
Child and Adolescent Day Treatment (currently offered in Durham County)
This program provides a combination of both clinical and educational services in a highly structured group setting. In partnership with local school systems, Top Priority Care Services operates an array of day-treatment programs for students with mental-health problems that interfere with their ability to function successfully in regular school classrooms. This service is offered to children and adolescents through age 20.
Community Support Team (CST)
CST consists of mental health and substance abuse rehabilitation services and supports necessary to assist adults in achieving rehabilitative and recovery goals. This service provides individual restorative interventions for the development of interpersonal, community coping and independent living skills; development of symptom monitoring and management skills; monitoring medication; and self medication.
Comprehensive Clinical Assessment
Comprehensive clinical assessments are conducted by qualified and licensed professionals in order to determine exactly what the concerns are, what is causing the concern, and to ensure appropriate services. Assessments are intensive, clinical, and functional face-to-face evaluations and are offered to adults, adolescents, and children. Top Priority Care Services conducts both Mental Health Assessments and Diagnostic Assessments.
Outpatient Therapy
Our licensed therapists provides individual, family and group therapy for adults, adolescents and children who are in need of counseling services.
Intensive In-Home
This is a highly intensive service, delivered by a three-person team that is designed to help diffuse crises, stabilize the living situation of the youth, and prevent the need for more restrictive services. This service is offered to children and adolescents. Top Priority Care Services utilizes treatment approaches from various Evidence Based Practices to identify and address the current concerns for both the child and their family.
Medication Management
Medication Management is provided under the medical direction of Dr. Masoud S. Hejazi and carried out by our licensed Nurse Practitioner. This service is available for eligible recipients of service as indicated in the Person Centered Treatment Plan.
Additionally, Top Priority Care Services offers the following services for the MR/DD Population:
Community Alternatives Program for Persons with Mental Retardation/Developmental Disabilities (CAP-MR/DD) services is offered to adults, adolescents and children. Specifically Top Priority Care Services offers the following:
Home and Community Supports
Home and Community Supports provides instruction and assistance to acquire and maintain skills.
Home Supports
Home Supports allows family members in the home to provide added supports, instruction and assistance to help their loved ones acquire and maintain skills.
Personal Assistance
Personal Assistance is a teaching service that helps develop skills to help the recipient become independent in the home and community.
Personal Care Services
Personal Care Services offers support, supervision and engaging participation with eating, bathing, dressing, personal hygiene and other activities of daily living.
Respite
Respite provides periodic relief for the family or primary caregiver.
Specialized Consultative Services
Specialized Consultative Services provides expertise, training, and technical assistance in a specialty area to assist family members, caregivers and other direct service employees in supporting individuals with developmental disabilities who have long term habilitative treatment needs.
Top Priority Care Services utilizes ABA Methodology for our Autism population!















